Customer Notifications

All Customer Notifications are available in Adobe PDF format.
Obtain the free Adobe Reader:
177 KB : PDF File | Revision: 1 | 02/28/2019

PUB-7 and PUB-11 Product Discontinuation Notice / End of Support

161 KB : PDF File | Revision: 1 | 11/19/2018

UBA® Firmware – Security Enhancement

168 KB : PDF File | Revision: 1 | 11/09/2018

ICB® MDM v2.x and WebReports v2.x Extended Product Support Notice

161 KB : PDF File | Revision: 2 | 09/24/2018

Bank of Canada $10.00 Note Release

410 KB : PDF File | Revision: 1.1 | 05/31/2018

GEN5™ AGT Ticket Deflector

118 KB : PDF File | Revision: 1 | 01/31/2018

KBM60-2™ Direct Thermal Printer Product Discontinuation Notice

305 KB : PDF File | Revision: 1 | 11/30/2017

GEN3™ Product Discontinuation Notice

309 KB : PDF File | Revision: 1 | 11/17/2017

GEN2™ Product Discontinuation Notice

187 KB : PDF File | Revision: 1 | 04/10/2017

Bank of Canada Commemorative $10 Bank Note Release

304 KB : PDF File | Revision: 1 | 02/01/2017

DBV®-500 Model Description Change (DBV-500-S)

47 KB : PDF File | Revision: 1 | 06/30/2016

iVIZION® Cash Box with Red Handle

44 KB : PDF File | Revision: 1 | 06/22/2016

FutureLogic® ONYX Printer EOL Discontinuation – Final Notice

45 KB : PDF File | Revision: 2 | 12/04/2015

JCM Global® GEN2™ Universal Printer CPU EOL

45 KB : PDF File | Revision: 1 | 02/01/2016

JCM Global® CS-20 TRAD/CS-30 TRAD EOL Discontinuation Notice

95 KB : PDF File | Revision: 1 | 12/04/2015

JCM Global® GEN2™ Universal Printer CPU EOL

1 MB : PDF File | Revision: 1 | 11/23/2015

JCM Global® Firmware Development Requests

77 KB : PDF File | Revision: 1 | 10/15/2015

JCM Global® Online Product Training

59 KB : PDF File | Revision: 1 | 09/25/2015

iVIZION® Intelligent Cash Box (ICB®) Setup – Initialization Process

369 KB : PDF File | Revision: 1 | 09/25/2015

Counterfeit $100 Notes in Maryland Market

59 KB : PDF File | Revision: 1 | 09/10/2015

Taiko™ PUB-7/11 Connector Change